Frequently Asked Questions
Everything you need to know about enhancing your living space with Wigme.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping for home goods?
Currently, Wigme ships within the continental United States and Canada. We are working on expanding our logistics to support international orders soon.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled to qualify for a full refund, minus shipping costs.
Are the materials used in your products sustainably sourced?
Wigme is committed to sustainability. Over 70% of our wood products are FSC-certified, and we prioritize eco-friendly textiles and low-VOC finishes across our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
How can I track the status of my home delivery?
Once your order ships, you will receive a confirmation email with a tracking number and a link to our logistics portal to monitor your shipment in real-time.